Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with Olden Days!

At Olden Days, we are committed to providing a smooth, reliable, and convenient online shopping experience. We make every effort to process and ship your orders efficiently so that your purchases arrive as quickly and safely as possible.

This Shipping Policy explains our order processing times, shipping methods, delivery estimates, shipping charges, tracking information, and procedures for handling shipping-related issues.

Please review this policy before placing an order.

1. Order Processing

We aim to process orders within 1 business day after an order is successfully placed and payment is confirmed, unless otherwise stated on our website or the relevant product page.

Please note:

• Orders are generally processed on business days, excluding weekends and recognized holidays.

• Orders placed after 12:00 PM (noon) may begin processing on the following business day.

• Orders placed during weekends or holidays will generally begin processing on the next available business day.

• Processing times may vary during promotional events, holiday periods, or periods of unusually high order volume.

• Orders requiring additional payment verification or confirmation may take longer to process.

Order processing time refers to the time needed to prepare, verify, and package your order before it is handed over to the shipping carrier.

Processing time is separate from shipping and delivery time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Methods & Delivery Times

Olden Days offers available shipping options through our online checkout.

Shipping methods and estimated delivery times depend on your shipping destination, product availability, order details, and the delivery services available at checkout.

Estimated delivery information will be displayed during checkout whenever available.

Please keep in mind:

• Delivery estimates begin after an order has been shipped.

• Processing time is not included in estimated shipping transit time unless expressly stated.

• Delivery estimates are not guaranteed arrival dates.

• Delivery times may vary depending on the shipping carrier and destination.

• Weather conditions, transportation disruptions, carrier delays, and other unexpected circumstances may affect delivery schedules.

We make reasonable efforts to ensure orders are shipped promptly, but some delivery circumstances may be outside our direct control.

Any shipping-related rights or remedies available under applicable consumer protection laws remain unaffected.

3. Shipping Costs

Shipping fees are calculated during checkout based on factors that may include:

• Shipping destination

• Package weight and dimensions

• Selected shipping method

• Order contents

• Applicable shipping promotions

The final shipping cost will be displayed at checkout before you complete your purchase.

Free standard shipping may be available for selected orders, products, or promotional offers when expressly displayed on our website or during checkout.

Free shipping eligibility may depend on order value, destination, product selection, or applicable promotional conditions.

Any shipping charges or discounts shown during checkout will apply according to the terms displayed at the time of purchase.

4. Shipping Destinations

Olden Days currently ships to addresses within the United States, subject to carrier availability, product restrictions, and checkout eligibility.

Available delivery services may vary depending on your shipping address.

At this time, international shipping is not offered through our standard online checkout.

If shipping availability changes in the future, updated shipping destinations and options will be reflected on our website or during checkout.

If you have questions about shipping availability for your location, please contact us at support@oldendays.co before placing your order.

5. Order Tracking

Once your order has been shipped, we will send a shipping confirmation email to the email address provided during checkout.

When tracking is supported by the selected shipping method, your confirmation email will include:

• A shipment tracking number

• A tracking link

• Available shipment status information

Please allow some time for the shipping carrier to update tracking information after the package has been dispatched.

Tracking updates may not appear immediately.

If tracking information has not updated after a reasonable period, please contact us at support@oldendays.co, and we will be happy to assist you.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully review your:

• Full name

• Street address

• Apartment, unit, or suite number, if applicable

• City

• State

• ZIP code

• Other delivery instructions, where applicable

Incorrect or incomplete shipping information may result in delays, failed delivery attempts, or returned packages.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@oldendays.co.

We will make reasonable efforts to update your shipping information before the order is dispatched.

However, once an order has been shipped, we may be unable to modify the delivery address.

Additional shipping charges may apply if a package must be reshipped due to inaccurate customer-provided address information, where permitted by applicable law.

7. Lost, Damaged, or Delayed Packages

We understand how important it is for your order to arrive safely and on time.

If your package appears to be lost, arrives damaged, or experiences an unexpected delay, please contact our customer support team.

Email: support@oldendays.co

When contacting us, please provide:

• Your order number

• The email address used during checkout

• A brief description of the issue

• Relevant tracking information, if available

• Photographs of damaged products or packaging, if applicable

We will review your concern and work with the appropriate shipping carrier or fulfillment provider to investigate the issue.

Delayed Orders

If your order is delayed beyond the estimated delivery timeframe, please contact us so we can help check its shipping status.

Lost Packages

If tracking indicates that your package may be lost, we will assist with the investigation and determine an appropriate resolution based on the circumstances and applicable laws.

Damaged Packages

If your order arrives damaged, please contact us promptly and provide photographs when reasonably possible.

We will review the issue and provide an appropriate resolution under our policies and applicable consumer protection laws.

Refunds, replacements, or other remedies will be handled according to the circumstances, our applicable policies, and any mandatory legal requirements.

For more information, please review our Return & Refund Policy.

8. Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Email: support@oldendays.co

We may be able to accommodate changes before an order enters the shipping or fulfillment process.

However, once an order has been processed or shipped, changes or cancellations may not be possible.

Depending on the order status, we may be unable to:

• Change the shipping address

• Modify product quantities

• Add or remove products

• Change the selected shipping method

• Cancel an order that has already shipped

If an order cannot be canceled before dispatch, you may be eligible to request a return after delivery in accordance with our Return & Refund Policy.

Approved refunds will generally be issued to the original payment method, unless otherwise agreed or required by law.

Refund processing times may vary depending on the payment provider and financial institution.

For additional details, please review our Return & Refund Policy.

9. Delivery Attempts & Undeliverable Packages

Shipping carriers may make one or more delivery attempts depending on their delivery policies.

A package may be returned to the sender if:

• The shipping address is incorrect or incomplete.

• The delivery location cannot be accessed.

• The recipient cannot accept delivery when required.

• The package is not collected from a carrier-designated pickup location within the permitted timeframe.

• The carrier determines that the package cannot be delivered.

If your package is returned as undeliverable, please contact us.

We will review the situation and discuss available options, which may include reshipping or a refund where appropriate.

Additional shipping costs may apply to customer-requested reshipments when permitted by applicable law.

10. Shipping Delays & Unexpected Circumstances

Although we make reasonable efforts to process and ship orders efficiently, shipping delays may occasionally occur.

Possible causes include:

• Severe weather conditions

• Carrier disruptions

• Transportation delays

• Natural disasters

• Public holidays

• Unexpected order volume

• Supply chain interruptions

• Other circumstances beyond our reasonable control

When we become aware of a significant delay affecting your order, we will make reasonable efforts to communicate relevant updates when available.

We appreciate your understanding and patience in these circumstances.

Nothing in this section limits any mandatory consumer rights relating to delivery delays, cancellations, refunds, or other legally available remedies.

11. Returns & Refunds Related to Shipping

If you experience an issue with your order after delivery, including receiving an incorrect or damaged item, please contact our customer support team.

Return eligibility, refund conditions, exchanges, and other related matters are governed by our Return & Refund Policy.

You can review the full policy here:

Return & Refund Policy

Please do not send products to our business mailing address without first contacting customer support and receiving appropriate return instructions.

Return instructions, including any applicable return shipping destination, will be provided when necessary.

12. Contact Information

If you have questions about shipping, delivery, tracking, order changes, or shipping-related concerns, please contact our customer support team.

Store Name:

Olden Days

Legal Business Name:

ClearClick Software LLC dba Olden Days

Customer Support Email:

support@oldendays.co

Business Mailing Address:

ClearClick Software LLC dba Olden Days

1968 S. Coast Hwy

Suite 2415

Laguna Beach, CA 92651

United States

Please note: The address above is provided for business correspondence and should not be used for product returns unless our customer support team specifically instructs you to do so.

For faster assistance with an existing order, please include your order number and a description of your inquiry when contacting us.

We are happy to assist you and appreciate your trust in Olden Days.

© 2026 Olden Days. Operated by ClearClick Software LLC. All rights reserved.